Free Standard Shipping on Orders Over $15 — Use Code at Checkout

We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

Returns requested after this timeframe, or that do not meet our return criteria, will not be accepted.

Items marked as Final Sale and gift cards are not eligible for return. Review return policy page to see more details.

Safe Payments: Your payment at CarmelBay is secured with global payment security certifications.

Delivery Guarantee: If your package is lost or damaged during transit, we provide a full replacement or refund. Your purchase is 100% protected until it reaches your hands.

Reliable Partners: We only work with trusted global carriers to ensure your fashion finds are handled with care.

Premium Manufacturing: Vietnam is known for their high-quality textiles and expert tailoring. We are the global leader in premium garment production, ensuring every piece meets our strict standards.

Direct to You: By managing the sales and shipping ourselves, we cut out the middleman. This allows us to offer you boutique-quality fashion at an affordable price. Know more About Us.